You’re Customer. Customer is King.
Customer is the king. Yeah, right! If that’s correct, why is reader’s mail so popular? Why does the shops, providers, companies treat their costumer like VUP (Very Unimportant Person)? Maybe because companies are the king of kings. Maybe losing one customer isn’t a big loss. Perhaps, we didn’t act like a king and more like a tyrant. How to act like a king when you want to purchase something?
- Smile and be nice. Kings are usually a nice person. He’s likeable. If you want to purchase something, be someone that the seller enjoy selling the product. You can make some jokes or laugh at their jokes. Complain? Say it with happy face.
- Act generous. Don’t act like you are Uncle Scrooge from Ducktales. Yeah, i know you love to bargain, but don’t show it. Good king are generous. Say things like “Yeah, but if I get cheaper price now, I’ll come back later.” And if you want to complain, don’t act like if you didn’t get any refund, your whole world will collapse. Be cool.
- Do not threaten. Yup, many customer say things like “If I can’t get no..Satisfaction, i will write to newspaper.” Or worse.. “I will write it in my blog, you f*(k!” Kings know good diplomacy.
- But, show your ammunition. Appearances maybe overrated nowadays, but it still can bring some respect from the shops. Maybe you can bring your knowledge regarding some product you’ve read on internet or other sources so they know that they can’t fool you.
- Patience. Yup, you must remember that they are human too. Equal, not some lowlife crawling creature that sells things. Give them some time to understand your problem.
- Execute the guilty one, and choose another. And last but not least, if all hell breaks loose, just abandon your people, and pick another non-sucky people.
Any other suggestion to complain and bargain?
Tags: customers
July 11th, 2008 at 11:37 am
Ya..komsumen adalah Raja..
dan penjual adalah rakyat..
Tapi raja yang hebat adalah raja yang tahu diri di hadapan rakyatnya..!
July 11th, 2008 at 12:45 pm
i’m customer.. i’m king..
PELAYAAAAAAANNNNNNNNN……
July 11th, 2008 at 12:48 pm
Bagi petugas marketing atau front liners…bahasa sederhananya, ada dua kata kunci…”Terimakasih dan maaf”
Betapapun, pelanggan adalah raja, jadi harus pandai menarik hati si raja tadi.
July 11th, 2008 at 2:47 pm
sepakat..customer kudu dilayanin dengan ramah dan sopan..
July 11th, 2008 at 3:05 pm
One more:
Wear your gorgeous clothes, because a King always wears gorgeous clothes, doesnt he?
Hahahaha….been there! Ga dilayani sama pelayan toko sepatu gara2 pake baju kaya gembel…..
Well, I love this post! Thanks masukan yang bagus!
July 11th, 2008 at 5:09 pm
yey…I;am the king …wait….is there a queen ???
good tips
July 11th, 2008 at 7:11 pm
yeah.. customer is the king
nope the god..
July 11th, 2008 at 11:28 pm
tapi jadi raja sebaiknya jangan diktator
July 12th, 2008 at 4:38 am
customer adalah raja…tapi rajanya diboongin mulu hehhee
eh tapi kalo di amrik ada kompensasinya. gratis sebulan, dsb…mayan deeehh
July 12th, 2008 at 9:23 am
berarti, i’m a queen donk..
July 12th, 2008 at 10:56 am
customer not a king
tapi sumber uang yang mudah diperalat.
July 17th, 2008 at 2:57 am
Kalo menurutku di kebanyakan hotel dan restoran kelas atas sekarang ini customer bener2 king.. saking “king” nya itu sampe risi sendiri terlalu dilayani hahaha.
tapi udah beda kalo di tempat2 laen..kayak toko kecil2an dll.. mbak2nya suka ga tau sopan santun.. benci deh liatnya..pdhal ak dah baek2..dia nya sok kayak ga butuh pelanggan
July 17th, 2008 at 3:50 pm
I am a queen not a king ….
July 17th, 2008 at 4:06 pm
That’s why customer is always right. Thanks for coming into my page!
August 22nd, 2008 at 6:04 pm
*cough* i’m the rakyat here *cough* … rakyat jg manusia … *cough* mayb some Kings shouldn’t act like Kings at all. Karena rakyat sangat sangat sangat menghargai Kings yg humble. *last cough*